Privacy Policy
Effective Date: May 19, 2026
The Petaluma Area Chamber of Commerce (“Chamber,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, petalumachamber.com (“Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, apply for membership, register for events, make purchases, submit forms, or otherwise interact with us online.
By using this Website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from users of our Website.
Information You Voluntarily Provide
You may voluntarily provide information to us when you:
- Apply for Chamber membership
- Renew membership
- Register for events
- Purchase event tickets or sponsorships
- Subscribe to newsletters or communications
- Submit contact forms or inquiries
- Participate in surveys or promotions
This information may include:
- Name
- Business name
- Mailing address
- Email address
- Phone number
- Payment and billing information
- Event registration details
- Other information you choose to provide
Payment Processing
The Chamber may process online payments for memberships, event registrations, sponsorships, and other services through third-party payment processors, including GrowthZone GZPay and related service providers.
Payment information is processed securely by those providers. We do not store complete credit card numbers on our servers.
Please review the privacy policies of third-party payment processors for additional information about how your payment information is handled.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring websites
- Usage and navigation data
This information helps us improve Website performance, user experience, security, and communications.
Cookies and Tracking Technologies
Our main Website (petalumachamber.com) does not place cookies on the devices of general visitors. We do not use analytics cookies, advertising pixels, third-party behavioral tracking, or session-replay technologies on the main Website.
A limited number of cookies are used in two situations: (1) our member portal (business.petalumachamber.com) sets an essential session cookie that is required for the portal to operate, such as keeping you connected to the correct server during your visit; and (2) certain pages include embedded third-party content, such as Google Maps, which may set its own cookies. These are functional in nature and are not used by the Chamber for advertising or behavioral tracking.
A cookie is a small text file stored on your device by your web browser. Most browsers allow you to refuse or delete cookies through browser settings. However, some Website features may not function properly if cookies are disabled.
We use email communication tools provided by third parties, including email communication platforms such as Constant Contact.
If we add advertising pixels, third-party behavioral tracking, web analytics, or session-replay technologies to the Website in the future, we will update this Privacy Policy and provide an appropriate consent mechanism before those technologies are activated.
Email Communications
If you provide your email address, you may receive communications from the Chamber regarding:
- Membership information
- Event announcements
- Chamber news and updates
- Community programs and opportunities
- Marketing or promotional communications
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting us directly.
How We Use Information
We may use collected information to:
- Process memberships and renewals
- Process event registrations and ticket purchases
- Provide Chamber services and support
- Respond to inquiries and requests
- Improve our Website and services
- Send communications and updates
- Maintain Website security
- Comply with legal obligations
Sharing of Information
We do not sell personal information.
We may share information with trusted third-party vendors and service providers who assist us with:
- Payment processing
- Website hosting
- Event management
- Email communications
- Data management
- Technical support
These providers are authorized to use information only as necessary to perform services on our behalf.
We may also disclose information:
- When required by law
- To comply with legal obligations or court orders
- To protect the rights, property, or safety of the Chamber, our users, or others
California Privacy Rights
If you are a California resident, you may have rights under applicable California privacy laws, including the right to:
- Request information about personal information we collect
- Request deletion of certain personal information
- Request correction of inaccurate information
- Know how personal information is used and disclosed
- Not be discriminated against for exercising privacy rights
- Opt out of the sale or sharing of personal information
The Website does not currently sell or share personal information for cross-context behavioral advertising. We also honor recognized browser-based opt-out preference signals, such as the Global Privacy Control (GPC), where applicable.
To submit a privacy-related request, contact us at:
Petaluma Area Chamber of Commerce
6 Petaluma Blvd N Suite B-11
Petaluma, CA 94952
Email: pacc@petalumachamber.com
Phone: 707-762-2785
We may take reasonable steps to verify your identity before responding to requests.
Third-Party Websites and Links
Our Website may contain links to third-party websites, sponsors, partners, or event providers. We are not responsible for the privacy practices or content of those external websites.
Users should review the privacy policies of third-party websites before providing personal information.
Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.
Website Use and Jurisdiction
This Website is operated in the United States and governed by the laws of the State of California, without regard to conflict of law principles.
By using this Website, you consent to the collection, storage, and processing of information in the United States.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date.
Your continued use of the Website after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Petaluma Area Chamber of Commerce
6 Petaluma Blvd N Suite B-11
Petaluma, CA 94952
Email: pacc@petalumachamber.com
Phone: 707-762-2785